Who we are
Suggested text: Our website address is: https://nanousluxuryhair.co.
At Nanou’s Luxury Hair, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, or make a purchase.
📌 1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Phone number
- Email address
- Delivery address
b. Payment Information
- Mobile Money details (MTN MoMo / Orange Money)
- Transaction records
⚠️ We do not store sensitive financial information such as PINs or passwords.
c. Usage Information
- Website activity (pages visited, time spent)
- Device and browser information
🎯 2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding your purchases
- Provide customer support
- Improve our products and services
- Send updates, promotions, or offers (only with your consent)
🔐 3. How We Protect Your Information
We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure.
Your personal information is handled with strict confidentiality and used only for business-related purposes.
🤝 4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may only share your information with:
- Delivery partners (to complete your order)
- Payment service providers (to process transactions)
All third parties are required to handle your data securely.
🍪 5. Cookies & Tracking
Our website may use cookies to:
- Improve user experience
- Analyze website performance
- Remember your preferences
You can choose to disable cookies through your browser settings.
📱 6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
- Opt out of marketing communications at any time
🧾 7. Data Retention
We retain your information only as long as necessary to:
- Fulfill your orders
- Comply with legal and business requirements
🔄 8. Changes to This Policy
Nanou’s Luxury Hair reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
📞 9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
📱 Phone / WhatsApp: +237 654 46 11 27
📧 Email: nanouhair970@gmail.com
💬 Final Note
By using our services, you agree to the terms of this Privacy Policy. We are committed to protecting your privacy while providing you with a safe, secure, and luxury experience.